Privacy Policy.

Last updated: October 2026

This Privacy Policy explains how JAVI AGENCY, LLC ("JAVI AGENCY," "we," "us," or "our") collects, uses, shares and protects information when you visit javiagency.com (the "Site"), contact us, or use any of our services. By using the Site you agree to the practices described here. This policy does not cover websites we link to or companies we do not control; please review their policies before sharing information with them.

1. Information We Collect

Information you provide directly

When you submit a contact form, request a consultation or quote, send us a message, place an order, or otherwise communicate with us, we may collect the information you choose to share, including your name, email address, phone number, company name, the service you are interested in, project details, files or links you send, and the content of your messages.

Information collected automatically

When you visit the Site, certain information may be collected automatically by standard web technologies, including:

• IP address and approximate location
• Browser type, operating system and device information
• Pages visited, time spent on each page and referring URLs
• Cookies and similar technologies used by the services listed in section 3

Information processed through Veredia™ tools on this Site

Veredia™ is the software line developed by our digital division, Indexia Digital™. Two Veredia™ tools run on this Site:

• Veredia™ Concierge — the message window on the Site. It is attended first by Ori™, the automated assistant of Veredia™ Concierge, which answers common questions about our services and collects your message and contact details. Everything you type in the window, together with the name and phone or email you leave, is delivered by email to our team and stored so we can reply. Ori™ does not make decisions about you and does not use your messages to train AI models.
• Veredia™ Assist — the accessibility interface available on this Site. Accessibility preferences chosen by visitors (such as contrast, text size or navigation settings) are stored locally in the visitor's own browser so they persist between visits; they are not sent to us and do not identify you. It does not collect health or disability information.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries, provide quotes and deliver the services you request
• Read and respond to messages sent through the contact form and Veredia™ Concierge
• Produce, proof, print and ship the work you order
• Communicate project updates and, if you opt in, relevant news from the studio
• Improve the Site's content, performance and user experience
• Comply with legal obligations and protect against fraud or misuse

3. Cookies & Third-Party Services

The Site uses a small number of third-party services to function. You can disable cookies through your browser settings; some features may not work correctly as a result. The services used are:

• Cloudflare Turnstile — spam protection on the contact form. It checks that a submission comes from a person without tracking you across sites (privacy policy (opens in a new tab))
• Cloudflare — secure infrastructure that receives contact-form submissions and Veredia™ Concierge messages (privacy policy (opens in a new tab))
• Resend — delivery of those messages to our team by email (privacy policy (opens in a new tab))
• Adobe Fonts (Typekit) — web typography (privacy policy (opens in a new tab))
• Cloudflare CDN (cdnjs) — delivery of the icon font used on the Site

We do not currently run advertising pixels on this Site. If we add analytics or measurement tools in the future, this section will be updated before they go live.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information only with:

• Service providers who help us operate the Site, deliver services, send email, print, ship or process payments — under agreements that limit their use of your data.
• Indexia Digital™, our own digital division, when your inquiry concerns websites, advertising or AI services and you ask us to pass it along.
• Legal authorities when required by law, court order, or to protect our rights, safety or property.
• Business successors in the event of a merger, acquisition or sale of business assets, with reasonable safeguards.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law (for example, tax or contractual records). Messages sent through the contact form and Veredia™ Concierge are kept while the conversation and any resulting project are active and for a reasonable period afterwards, and are deleted or anonymized when no longer needed.

6. Your Rights

Depending on your jurisdiction (California CCPA/CPRA, EU GDPR and other applicable laws), you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, email info@javiagency.com. We will respond within the timeframe required by applicable law.

7. Security

We implement reasonable technical and organizational measures to protect your information, including encrypted transmission (HTTPS/TLS), access controls and routine reviews. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

8. Children's Privacy

The Site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. International Visitors

JAVI AGENCY operates from Los Angeles, California, USA. If you access the Site from outside the United States, your information will be transferred to and processed in the United States. By using the Site, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with the date of the last update. Material changes will be communicated through the Site.

11. Trademarks

Veredia™, Veredia™ Concierge, Veredia™ Assist and Ori™ are trademarks of JAVI AGENCY, LLC, used by its Indexia Digital™ division. All other names and logos shown in our portfolio belong to their respective owners and appear with their permission as examples of our work.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, please reach out:

JAVI AGENCY, LLC
Los Angeles, California
Email: info@javiagency.com